Category: DevOps
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Spend it to save it, or: do it right the first time
When performing a task, one will often be in the position to choose either doing something quickly, or doing something right. In many cases, either example is fine, as the job gets done satisfactorily. Still, I believe that you are better off with doing it right each and every time. Now, before you think I…
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Service Management: the importance of the right tool
The first time I worked IT support in a professional setting, I was seventeen years old. I had gotten an internship (one day per week) with my uncle’s firm as part of my third year of vocational training, and spent a day per week with them. In the beginning, I was mostly hanging out with…
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Peering into the crystal ball – or maybe throwing down the gauntlet?
Trying to predict the future is a mug’s game. But increasingly it’s a game we all have to play because the world is changing so fast and we need to have some sort of idea of what the future’s actually going to be like because we are going to have to live there, probably next…
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Reviewed: Kanban: Successful Evolutionary Change for Your Technology Business
Author: David J. Anderson Publisher: Blue Hole Press Year: 2010 ISBN: 9780984521401 Having (re)read the Phoenix Project, I decided to dig a bit deeper into Kanban, and the underlying concepts and methods used in its application. One of the first books that showed up in my searches was David Anderson’s Kanban: Successful Evolutionary Change for Your…
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Reviewed: the Phoenix Project
A while back, a friend of mine tipped me off to this book, and said it was a book I should read. Here are my thoughts. Author: Gene Kim, Kevin Behr and George SpaffordPublisher: IT Revolution PressYear: 2013ISBN: 9780988262591Length: 345 pages An IT Operations department in dire straits, facing the very real possibility of layoffs and outsourcing, starts to turn the ship around, implementing…