Category: Opinion
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Podcast subscriptions revisited
Since it’s been a few years since I wrote about my podcasting diet, and since easter is coming up at the end of the week, I thought I’d take a new look at what podcasts I subscribe to. I still use Downcast for podcasts; it’s been working well for me, and I see no need…
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The experience paradox
I am sure that I am not alone in making an effort to keep abreast of what jobs are being posted within what can largely be termed my field, and am struck by the paradox represented by requiring relevant experience for most jobs, even entry-level positions. For example, I have seen my share of highly…
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Thoughts on SPOC and responsibility
An important principle of ITIL is that all requests should go through a single point of contact (abbreviated to SPOC). What this means, is that a single channel should be defined for the reception, classification, and distribution of a request or incident. Crucially, it does not mean that all contact with the customer should be done…
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Farewell Bear, hello … OneNote?
In December of 2016, I discovered Bear Writer. At the time, I had been using a number of different solutions for note-taking and organisation, none of which had really done the trick for me. That all changed with Bear. Arriving to critical acclaim, Bear is certainly a very pretty app, and its iCloud sync feature…
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An interesting approach to digitizing hand-written notes
In recent years, a number of approaches to taking hand-writing and turning it digital has come to the market. From tablet computers to writing tablets with e-Ink technology, there are plenty of offerings out there, none of which has scratched my itch for hand-written notes. Tablet computers tend to be too slick and slippery, resulting…
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Reviewed: Tesla Model S part 10: Features the model S really should have
As should be clear to anyone who has read any of the other instalments of this long series of reviews of the Model S, I am a very happy Model S owner and driver. The car is comfortable and fun to drive, while getting me from a to b with a minimum of fuss. I have…
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Applying Kanban to IT support work
Ask anyone who has a glancing familiarity with Kanban what they know of it, and one of the (if not the) first things they will mention, is the use of a kanban board. This is true; the kanban board, whether physical or digital, is one of the most visible parts of the Kanban method. It is…
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2018 roundup
In keeping with my tradition, I am inviting you to take a look at the year which is about to end with me, as it pertains to me, my life, and the blog. Where 2017 was a challenging year on the personal front, 2018 has been far easier. Though the year did see us dealing…
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The Hacker attitude
For many years, the following has been part of my LinkedIn profile: I subscribe to the Hacker attitude:1. The world is full of fascinating problems waiting to be solved.2. No problem should ever have to be solved twice.3. Boredom and drudgery are evil.4. Freedom is good.5. Attitude is no substitute for competence. Eric S. Raymond…
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Reviewed: Tesla Model S part 9: Safety and post-crash follow-up
This is one part of the review I was not expecting to write, yet events would have it another way. Back in April, while on our way to kindergarten and work, a pedestrian suddenly stepped into the street (just ahead of an SUV on my left). With one bad option, and the other significantly worse,…
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From support analyst to DevOps thinker
The title of this post might seem a bit on the conceited side. After all, who am I to claim to be a DevOps practitioner, much less thinker? I will simply say that I am working to implement DevOps principles in my day to day life, am spending more than a little time reading, thinking,…