The age of streamed media is upon us, and has been for a long time. I have been a user of Netflix ever since they came to Norway, and have watched a lot of shows. In the early days, everything was watched in one profile, and for one reason or another, shows were added to what is these days my profile that I have no interest in viewing.
Category: Tips & Tricks
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Adding a shared mailbox in Outlook
A not infrequent question at work, is how to add a second mailbox in Outlook. Here’s how: (more…)
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Managing startup applications in Windows 10
In earlier versions of Windows, I – and I would assume many with me – used the Startup folder in the Start menu to manage startup applications. In Windows 10, however, this folder is no more, and so we must find other ways of dealing with them. There are three ways to do so, all of which are relevant.
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Apple Numbers: Controlling rounding
While I use Excel at work, I tend to use Numbers (part of the Apple Productivity Apps suite) at home. I have sheets that do a number of different things, most of them rife with macros and automatic functions. From time to time, I need to ensure that the result of a function either overstates or understates a result. This cannot be achieved when using the SUM function, so a different function must be used. Luckily, Numbers provides you three functions to achieve just this (as, I would assume, does Excel). They are called ROUND, ROUNDDOWN and ROUNDUP. Their syntax are the same:
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When in doubt, reboot
A common occurrence when contacting IT support, is that you are requested to reboot the computer, to see if that helps. From time to time, users are reluctant – or even unwilling – to do so, and ask why. The reason is very simple; experience has shown me, and many other IT professionals, that reboots help. Here’s a few examples from a single day at work: (more…)
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Outlook 2013: BCC in meeting requests
I had a user call in, who was unfamiliar with Office 2013, having only worked with previous versions of Office, and wanting to know how they could add a BCC recipient to the meeting request.
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Outlook: Text turns to chinese characters when forwarding bounceback
Some time ago, I had a user call in with a bounceback issue. They had sent us a screenshot of the bounceback, informing us that the email became illegible when they tried to forward it to us. I called the user up, remote controlled her computer, and had her demonstrate the issue, and sure enough; when she hit forward, all text turned to chinese (or chinese-looking) characters:
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Excel: Quickly remove blank cells
From time to time, Excel worksheets fill up with blank cells interspersed among the content. While the judicious use of whitespace can be useful, it may also make reading the worksheet somewhat challenging. Luckily, Excel has a tool to help us get rid of the blank cells. Here’s how: (more…)
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Resolving Error 1312 when mapping a folder on a network share
Some time ago, I was talking to a user on the phone, while remotely controlling their computer. I needed to connect to a folder on a network share as my admin account, rather than that of the logged-in user, but kept running into the following error: (more…)
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A better Remote Desktop experience
Content note: several years after this was published, Microsoft discontinued RDCMan, having identified a security bug in the system.
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