As I have alluded to in previous posts, one of the things I do on occasion, is edit video. Among many others, one of the communities I am happy to belong to, is that of YouTubers. Of my two YouTube channels, the one I spend the most time on, is my shooting sports channel; D20 Shooting Sports. In order to reduce the time I spend on video editing, I have spent some time building a workflow which works for me. It comprises the following elements: (more…)
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An even smaller, cheaper DJI Drone
You may remember that I posted about the DJI Mavic back in October of last year, when it was announced, and that I was excited about both it and the GoPro Karma, which I classified as the contenders for my money. While that assessment was correct, I ended up not buying either. I could simply not justify the cost, and the bulk of the Karma – which was the one I was leaning towards – ultimately made me decide against it, though it seemed to me (and still does) to be the more capable of the two.
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Adding a shared mailbox in Outlook
A not infrequent question at work, is how to add a second mailbox in Outlook. Here’s how: (more…)
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MacOS: Unable to remove application
I’ve been using an iPad as a second monitor for my Macbook for some time now, and tried out a number of applications to achieve that. One of the ones that didn’t make the grade was Desktop Streamer. When I wanted to delete it, I got the following error message: (more…)
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Word: “Track changes” shows up as “Author” instead of author name
A user called in, reporting that Word’s Track changes-function tagged her as “Author”, instead of her name. I opened a remote session, and started out by confirming that everything else was working correctly, and that her name had been set as the author in the settings for Microsoft Word. Stalling for time while I researched the issue, I found that it seemed to be a problem affecting particular documents. Knowing this set me on the path to the solution, as follows:
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My travel caffeine fix
As most anyone who knows me can attest, I love coffee. Most days I start with a cup of coffee of some sort; most often either a pour-over or aeropress. When travelling, and in particular if I’m staying in a rented apartment, rather than in a hotel with breakfast service, I bring the basic equipment to make a few cups of coffee. This sometimes elicits giggles from the security staff at the airport, as it is something that goes in my carry-on, rather than my checked luggage.
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Excel freezes on 10 MB file
A few months ago, I had a user call in complaining that Excel would freeze and become completely unresponsive when she was working in a specific workbook. It was fairly large (10MB), but well within what the computer should have been able to handle. I opened a remote session to the computer, and started troubleshooting. My first step, as always in these cases, was to look at the event logs, which showed no relevant entries. Next, I inspected one of the files in question.
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Anatomy of a web-era business register scam
About three months ago, I got a ticket in which the sender claimed that a registration was about to expire. The subject line said %domainname” Expiration, and the contents looked like this:
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Managing startup applications in Windows 10
In earlier versions of Windows, I – and I would assume many with me – used the Startup folder in the Start menu to manage startup applications. In Windows 10, however, this folder is no more, and so we must find other ways of dealing with them. There are three ways to do so, all of which are relevant.
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AD Group member does not show up in Exchange address book
A couple of months ago, a customer sent us a ticket, complaining that a mail group was incomplete. Specifically, his manager was not listed among the recipients. The mail group in question contained all managers, and membership was gained through dedicated active directory (AD) organisational units (OUs), one for the manager of each business unit (BU). I checked the Exchange address book in Outlook, and sure enough; the manager group for his BU was not listed among the recipients.
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Groups and shared mailboxes – the important differences
Some time ago, a user sent a request specifically for a new shared mailbox, that all users should be able to access. When we asked why they didn’t simply use one of the already existing addresses for the use, they said something to the effect that, while there should be no restrictions on accessing the mailbox, only those who wanted to receive email to it should do so. At this point, we started questioning why they had ordered a shared mailbox, rather than a mail group.