Tag: better
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Five tips for getting better support
A while back, I wrote about giving better support to users. This time, I’m turning the tables; here are five tips to get better support: Curb your anger and annoyance While I’ll concede that giving the person on the other end of the line a piece of your mind, keep in mind that their job…
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Lotus Notes 8 – a Quick overview
For one reason or another, I have a stated preference for using webmail over some sort of locally installed client. There are many reasons, but the main one is that I want to be able to read mail wherever, whenever. Now, at work, this is not really an option. We do have webmail access, but…