Tag: Citrix
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Citrix: Keyboard input fails on Mac OS X
A user called in, saying that she was having problems with her email client on Citrix. I quickly established that she was using a Mac, and that she was able to open and read emails, as well as start a reply, but that no keyboard input seemed to show up when she was writing an email. I next…
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Citrix: Resolve SSL Error 61 on Windows
Some weeks ago, I had a user call in, saying that she got the following error message when trying to launch applications from our Citrix farm: Luckily, this error is readily remedied, by installing an update for Root Certificates from Microsoft. Once the update was installed, the application launched without further incident.
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Citrix: "ICA File not found" Error fix
When accessing applications through Citrix Web Interface, users sometimes get the following error message: Having researched many possible solutions, the fix I’ve found is this: 1: Open Internet Explorer 2: Click Tools > Internet Options 3: On the General tab, click the Delete Files button 4: Restart the browser The cause seems…
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Problems accessing local drives in Citrix
I’ve had a few users who have had problems accessing their local drives in Citrix. The error they get is the following: The problem is, as one might surmise, one of access levels. To set the appropriate access level, do the following: 1: If in Full-screen mode, exit it through pressing Shift+F2 2: Right-click…