Tag: IM

  • I love IM tools, but email isn’t going anywhere anytime soon

    I’m sure you, like me, have seen the articles over the years. They come around every so often, with headlines saying “<IM TOOL> is THE email killer”, “Death of email spelled by <IM TOOL>”, and “<GENERATION WHATEVER> says no to email, yes to <IM TOOL>”. I’ve seen these headlines for the better part of two decades. And yet – curiously – email is still around, while many of these tools aren’t. There are a number of reasons why this is so. Some of them are deal with the different paradigms of communication, while others hinge on technological differences

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  • Sametime: Resolving "There was an error opening a chat session…" errors

    I recently encountered the following error message when trying to initiate a chat session with a colleague.
     
    There was an error opening a chat session with User User/Organization/Server. Please try again later or contact your system administrator.Reason : 0x80000005
     
    Apparently, the error “0x80000005” means “The element is non-existent”. What happens is that when I tried to initialize a chat with my colleague, the Sametime client tries to open a Sametime channel to this user. It seems this is so rare an occurrence, the client hasn’t been programmed with a proper error message.
     
    Luckily, the problem is resolved fairly easily. Logging off and on Sametime has resolved the problem for me.