Ramblings, ideas, problems, and solutions

Tag: NLNOTES

  • Notes crashes when you delete a folder using the delete key

    I’ve been having a problem lately while doing some housekeeping in my mail file; Notes would crash whenever I’d delete a folder using the delete key instead of right-clicking the folder and selecting “Remove Folder”. Each crash would result in a 2MB-sized crash log.
     
    I shipped the crash log off to one of our senior Notes consultants, who returned the following extract to me:
     
    ############################################################
    ### thread 1/19: [ NLNOTES: 0b88: 01d8] FATAL THREAD (Panic)
    ### FP=0013c74c, PC=7c90eb94, SP=0013c6e8
    ### stkbase=00140000, total stksize=212992, used stksize=14616
    ### EAX=0x02d40000, EBX=0x00000000, ECX=0x00001000, EDX=0x7c90eb94
    ### ESI=0x000004a0, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297
    ############################################################
     
    What this extract is telling us, is that NLNOTES.EXE is encountering a fatal error. The solution? Reinstall Lotus Notes.