A user called in, saying that his unit had been moved to a different department, and that they had all lost access to their work folders. I knew of the change, and moved the folders to the new unit file share. That should have been it, and would have been, except for one thing; when moving folders, you do not change the permissions. As a result, the users were unable to open the folders. Luckily, this is simple enough to solve. Here’s how I did it: (more…)