Ramblings, ideas, problems, and solutions

Tag: Send To Mail Recipient

  • Decrypting Windows’ Minidump files

    When a Windows computer crashes, it will, if possible, write a minidump-file (filetype *.dmp) to the hard drive. These files are usually located in %SYSVOL%\Minidump, and they are usually called something like Mini042809-01.dmp. The problem with these files is that they are not exactly easy to read; here’s a small extract of my last minidump:
     

     
    Luckily, Microsoft has made a set of tools to help us decrypt them. Debugging Tools for Windows are available for most versions of WindowsSimply download, install, and enjoy.
     
    After installing the toolkit, and the symbolset that follows my install of Windows, the minidump is readable, and the conclusion is found at the end, and can look something like this:
     
    Probably caused by : wanarp.sys ( wanarp+1d9b )
     
    or like this:
     
    Probably caused by : USBSTOR.SYS ( USBSTOR+4980 )
     
    or even like this:
     
    Probably caused by : win32k.sys ( win32k+3445 )

  • Microsoft Office: Send To Mail Recipient (As Attachment) Greyed Out

    I had a user contact me about not being able to use the function Send To Mail Recipient (As Attachment), as the button was greyed out. Previously he’d only used Excel via Citrix, and had used this function a lot.
     
    Checking out the problem, I found that the solution was to reinstall Office.