It is one of my strongly held beliefs that what we do must provide some customer value. If it doesn’t, we probably shouldn’t be doing it. I don’t mean that we necessarily do something we can charge for (the goodwill we get by NOT charging for it can be benefit enough to do it), but rather that we inspect what we do to identify whether or not the customer benefits from it. Here are some examples:
(more…)Tag: upgrade
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Resolving “Database is outdated” messages in AVG when there is no available updates
I’ve been a happy user of AVG Free for a long time. Granted, it’s never been exactly easy to get, but a google-search does the trick. Having run version 7.whatever for some time, I got a message that they’d soon stop supporting it, and that I should upgrade to version 8. All fine and well, I did so, and after another google-search found the free version, which I downloaded and installed.
Now, I don’t mind paying for quality products, but frankly, there are so many good, free anti-virus solutions out there, that I really don’t see the need to pay for one (and the ones you pay for are in my experience usually inferior as well…).
So, back to my story. I had “upgraded” to AVG Free 8, and updated the databases when, in the corner of my eye, I saw the following message:
Naturally, I updated the signature files, but my system tray still looked like this:
I browsed around the web, and found that I wasn’t the only one experiencing this problem. Browsing around some more, I found a FAQ hosted with Grisoft, telling me that: (more…)