Outlook "disappears" when minimized

A user called me up, telling me that whenever she’d minimize Outlook, it would shut down in stead of minimizing. Accessing her computer remotely, I easily saw that Outlook wasn’t closed, it was minimized to tray.
 
To avoid this problem reappearing, I did the following:
 

  1. I located and right clicked the Outlook icon in the system tray.
  2. I then cleared the check mark for ‘Hide when minimized’.

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